COVID‑19 amplified long-standing inequities for LGBTQA+ individuals, revealing critical gaps in how sensitive identity information was collected and used. In this case study, I walk through how our team leveraged data, collaboration, and human‑centered design to create a secure, anonymous SOGI intake solution that strengthens trust at the very first point of care.
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With my initial humanitarian work in Comayagua, to the support over the years in helping to establish their brand presence and outreach within the community has been my biggest success for building a deeper understanding of the support and care we can provide.
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